Any line cancelled above $2500 has to be communicated to the Purchasing and Sales teams. If the customer requests or if the cancellation was initiated by us both Purchasing and Sales should be contacted for lines that have been sourced to the distribution centers.
Upon sending email to purchasing and sales, please cc James.Peterson@lc-ind.com & Jennifer.Caviness@lc-ind.com. Be sure to include the item SKU, quantity, and line item total... along with SO# and Cust Req, please for Sales
Purchasing and Sales do not need to be contacted if:
- The order was on CRLMT, FIN or QA hold and was never released.
- If the requested line to cancel was directly sourced to to an LCI MFG facility.
- If the requested line to cancel is a dropship directly from the vendor.