POC / Point of contact requests : LCI

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Modified on: Wed, 13 Nov, 2019 at 2:08 PM

If a shipper contacts us requesting a POC / point of contact for delivery, we only have 48hrs to provide that information to the shipper.

If you are unable to get a response from GSA / customer regarding who the POC is, you must request for the shipment to be returned.

Create a return for the order and add a 15% restocking fee. Please make sure to add the notes to both the order and the return.

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